Privacy Policy

1. Who We Are

My Tennis Ltd is a tennis coaching business based in Kilkenny, Ireland. We can be contacted at [email protected]. We are the data controller for the personal information you provide to us.

2. What Information We Collect

We collect personal information when you make a booking or contact us. This may include:

• Your name, email address, phone number, and gender
• For junior bookings: the student's name, date of birth, gender, and any relevant medical information
• Your tennis ability level (Beginner, Improver, or Advanced), if provided
• Your ITF World Tennis Number (WTN), if provided
• Payment information (processed securely by GoDaddy Payments — we do not store card details)
• Any information you include in a contact form message

3. How We Use Your Information

We use your information to:

• Process and manage your booking
• Send booking confirmations and reminders
• Handle cancellations and refunds
• Respond to enquiries submitted via our contact form
• Ensure the safety and welfare of all participants, particularly juniors

We do not use your information for marketing purposes without your explicit consent, and we do not sell or share your data with third parties except where necessary to deliver our services (e.g. payment processing). If you have opted in to marketing communications, you can unsubscribe at any time by contacting us at [email protected].

4. Legal Basis for Processing

We process your personal data on the basis of contractual necessity (to fulfil your booking), legitimate interests (to manage our business and communicate with you), and, where applicable, your consent (e.g. photo and video use).

5. Photos and Video

Photos or videos may be taken during sessions for use in promotional materials, including our website and social media. You are asked to consent to this at the time of booking and may opt out. You can withdraw consent at any time by contacting us at [email protected].

6. How Long We Keep Your Data

We retain booking records for a reasonable period for administrative and accounting purposes. Contact form enquiries are kept only as long as necessary to resolve your query. You may request deletion of your data at any time by emailing us.

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to support essential functionality such as the booking process. We do not use tracking or advertising cookies. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.

10. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected].